Business

The world of fake experts

Who decides who is an expert?

I have always been a little addicted to learning, honing my skills and attending professional development events so I can be of better service to my clients. Even after 30 years in my area of expertise I still look for opportunities to grow my knowledge and skill base. Over the past few years I have … Read more

Psychological safety

Are you and your team COVID ready? Psychological safety is key

How safe do you all feel? As of today, the WA borders still plan to open on February 5th.  There is a lot of debate within the community and industry sectors whether we are ready?  Will be ever be totally ready for what’s about to creep (or pour) into our lives. Just like with our first taste … Read more

Communication Agility

Communication Agility in a Hybrid World

Are you and your team practicing communication agility? The future is Hybrid, or so we keep hearing. Yes, the way we work has been forever changed as we move more towards a hybrid workforce and congratulations, most organisations are keeping up with the technology to do so however, the way we are communicating in this … Read more

Remember your presentation

The Science of Memory – how to remember your presentation

Last blog post I shared some tips on how to help your audience to remember your presentation, your words and your critical key messages. If you missed it, you can re-visit it here.   I received a few emails from clients thanking me for those tips but also asking for some tips to help them … Read more

7 training mistakes

Well, that training was a waste of time

7 Critical Workforce Development/Training Mistakes Unfortunately, that phrase rings true for way too many organisations. How does this happen? For several reasons, let’s explore some critical training and development mistakes that have the potential to waste your valuable talent development dollars. 1. There was no strategic needs analysis Training is not a stand-alone event.  All … Read more

How to coach

What coaching model should I use? and what’s wrong with that question ?

As I start back training leaders in communication and coaching skills this week after the holiday break and as I start back working with my own coaching clients, this question comes up time and time again. What coaching model works best? Sigh There are many great coaching models out there but if we get too … Read more

Christmas party speech

Don’t Drink and Dribble – How to Nail the Office Christmas Party Speech

The Office Christmas Party Speech (Don’t Drink and Dribble) It’s that time of year again when office Christmas Parties are in every building and event space in town. And we all know that along with the fun, the glass (or 5) of bubbly and the inappropriate festive behaviour of some of our colleagues, we have to … Read more

How to run a meeting

No more boring and unproductive toolbox meetings

No-one is born with engaging meeting, training or presenting skills. Unfortunately, many employees find themselves standing in front of a room full of their work colleagues at the morning toolbox meeting feeling nervous, inadequate and poorly equipped to handle the disengaged audience in front of them. There is an art, science and skill to running … Read more

Online Presentation Skills with Paula Smith CSP

7 Sins of Online Presenting -Zoom time is not always play time

Over the last few weeks, in response to the Corona Virus, we have seen an unprecedented surge of online meetings and presentations. For some organisations the availability of technology has been a lifesaver or business saver and for others it has created a new playground for wasted time, unproductive meetings and risky brand strategy. For … Read more

IMPACT Magazine GITP

Welcome to IMPACT – workforce development magazine

Welcome to IMPACT. My training company The Global Institute of Training and Presenting (GITP) published a quarterly workforce development magazine. It’s filled to the rim with stories, articles and tips from expert contributors across the globe. You can enjoy the magazine here and you can subscribe to your complimentary subscription so you don’t miss another … Read more